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Frequently
Asked
Questions
Does it come with a warranty?
Yes, your Röntgen machine is covered by our 1-year warranty for parts and labor (excluding consumables: filters).
Who do I call for service and maintenance?
You may contact our OZEMCares Customer Support at +63 917 656 8777 or customer.care@faxyn.com. You may also message our OZEMCares Facebook and OZEMCares Instagram pages.
Does it need to be plugged continuously into an electrical outlet?
Yes, however, our Röntgen machines have an eco-mode feature that sets the unit to hibernation mode when not in use, allowing you to save up to 70% on electricity. Our Röntgen is also equipped with a mechanical swivel-type dispensing mechanism so you can use the machine in case of a power outage.
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